![]() Lutron Electronics Co., (on-line Support Center)Īvoid. We appreciate you bringing this to our attention. ![]() Please email me at with your contact information so we can have someone from our team reach out. We apologize for the poor experience that you have had and would like to speak with you personally to help resolve these issues. The only thing they do well is take your money and tell you it is not their problem. believe me you don't want to buy anything from them. Some lights stay on 24h a day or don't turn on. Sensors are horrible (don't work as promised - get confused - randomly trigger.,). ![]() One of them even took $2K from me to place the order for an automated shade, Lutron apparently canceled him out as a dealer after accepting the order and I never got my $2K bac (nor the shade!!!). ![]() I used 3 different dealers: same stories. They refuse to fix their problems, keep pointing fingers (not our fault, the dealer is the guilty party). Bought for $60+K of Lutron gears (Radio Ra2): NOTHING works as promised. Must be configured by the installer at install time RadioRA 2 (8.0+) and HomeWorks QS (8.0+) systems only *** Personalizing keypad buttons requires: VPN setup by Lutron installer following app note #231 Remote access of your system outside the home requires: ** All features included in this App are available using your home Wi-Fi network. Contact your Lutron dealer for more information. * Design and programming software is available only to qualified installers and is required for initial setup of this application. Lutron remains committed to providing you with world class quality and service.Ĭontact us at our 24/7 hotline (800.523.9466). Turn on your porch light at dusk, turn it off at dawn, or open your shades in the morning to wake up with the sun. Schedule scenes to happen automatically at set times of day, or based on sunrise and sunset. Make temporary adjustments for special occasions, or permanent changes to match your preferences. Additionally manage multiple RadioRA 2, HomeWorks QS, and HomeWorks Illumination systems in the same app.Īdd, edit, and remove button settings on your own. This app requires a Lutron total home control system (RadioRA® 2, HomeWorks® QS or HomeWorks® Illumination) programmed using the appropriate version of design and programming software.* Questions or issues? Contact our our 24/7 hotline (800.523.9466).Ĭontrol lights, shades, temperature, keypads, and more in the comfort of your home or from anywhere in the world** – the office, the airport, the beach – set your home to a comfortable temperature when returning from a trip, ensure lights aren't left on and shades aren't left open while you're away. Please contact your professional installer or Lutron customer service about how to receive this upgrade.įor more information, visit =Ĭontrol your home's lights, shades, temperature, keypads, and more with your iPad, iPhone and iPod touch. While this app will continue to receive legacy support, we want to make sure you continue to get the most out of your Lutron system. The Lutron Connect app provides remote access without a yearly subscription fee and offers enhanced integrations with services like Amazon Alexa, Google Home and Sonos. In accordance with Lutron’s continued commitment to innovation, integration and security, Lutron is discontinuing the Home Control+ app and replacing it with the Lutron Connect app.
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